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Essence of Luxi

Original price

C$100.00

Sale price

C$90.00

Black Friday Weekend

Our favourite self-care products combined in one, convenient carry-all bag.

Included:

1 Luxi Jewelry

1 Luxurious black bath bomb with rose petals

1 Luxi Scents candle (surprise fragrance)

1 Jar of bath salts

1 Skinny scrunchie

1 Claw clip

1 Gold undereye mask

 

We will deliver within 1-3 days of placing your order unless otherwise specified.
For bulk orders, please email luxi@luxigiftco.com.

Products inside package are subject to change based on availability. Product pictured may vary slightly.

Add a personal, hand-written card to your delivery (optional)

Up to 500 characters.

Quantity

Contents

Included:

1 Luxi Jewelry

1 Luxurious black bath bomb with rose petals

1 Luxi Scents candle (random fragrance)

1 jar of bath salts

1 Skinny scrunchie

1 Claw clip

1 Gold undereye mask

RETURN & REFUND POLICY

Return and Refund Policy

At Luxi Gift Co., we are committed to providing our customers with high-quality gift boxes that bring joy and satisfaction. If you are not entirely satisfied with your purchase, we're here to help.

Returns

Standard Gift Boxes

- Eligibility: You have 14 days from the date of delivery to request a return for standard gift boxes.
- Condition: The items must be unused, unopened, and in the same condition that you received them. They must also be in the original packaging. Edible/consumable items are not eligible for returns/refunds.
- Process: To initiate a return, please contact our customer service team at luxi@luxigiftco.com. We will provide you with instructions on how to send your item back to us.
- Shipping: You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.

Refunds

- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will process the refund to your original method of payment within 7-10 business days.
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts not due to our error).

Customizable Items

- Non-Returnable: Customizable items, including personalized gift boxes, are non-returnable and non-refundable due to their unique nature. We encourage you to double-check all customization details before finalizing your order.
- Exceptions: If there is an error on our part (e.g., incorrect spelling, wrong item, or damaged product), please contact us within 7 days of receiving your order. We will work with you to correct the issue, either by replacing the item or offering a refund.
- Approval Process: For any issues with customizable items, please provide a detailed description of the problem along with photos of the item. Our customer service team will review your case and determine the appropriate solution.

Exchanges

- Standard Gift Boxes: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at luxi@luxigiftco.com.
- Customizable Items: Customizable items are not eligible for exchanges unless there is a defect or error on our part.

Gifts

- If the item was marked as a gift when purchased and shipped/delivered directly to you, you’ll receive a gift credit for the value of your return upon inspection and approval. Once the returned item is received, a credit for the full amount less shipping and taxes will be emailed to you.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Luxi Gift Co.
130-316 Dawson Ave. Penticton, BC V2A3N6
luxi@luxigiftco.com
250-809-2398

SHIPPING/DELIVERY POLICY

Shipping Policy

At Luxi Gift Co., we strive to deliver your gift boxes with care and efficiency. Below is our shipping policy outlining our processes for both standard and customizable items.

Shipping/Delivery Process

Order Processing Time

- Standard Gift Boxes: Orders are typically processed and shipped/delivered within 1-3 business days. During peak seasons or